Would never go back 2 this store in erie pa my husband and i was in the store over Christmas and the person was not nice 2 my husband and i we was looking at the best friend and forever ring the way he looked at my husband was like can you buy this for your wife you don't know how much money my husband makes so don't look at someone like they can't buy something my husband and i have got alot of things from kays in Pittsburgh and if we need anything we will go there from now on where they dont look at you that way so sad that i have 2 go almost 2 hours 2 get some great help
My fiancé and I went to Kay’s to window shop a couple months ago. I found a ring I loved. It wasn’t set in stone that I wanted that particular ring but my boyfriend wanted to get me what I wanted. It was obviously out of our price range and the only way we could afford it is if we sold his grandmas ring he gave to me. My fiancé decided to give me both rings and I decide what I wanted to do. He asked his mom if it was okay to sell his grandmas ring. That was not an option, which is totally understandable! She wanted to keep it in the family (It was his idea) we went back to Kays to explain we had to return the ring he bought and would like to have the diamonds from his grandmas ring on a new band. They treated us like we were the worst people on the planet for returning this ring. I am happy to wear his grandmothers diamonds but this salesperson treated me like I made the worst decision. After we did all the paperwork to get the diamonds transferred to a new band, the price was ridiculous!! They want over 3000 grand! And they wanted a crazy interest rate. Needless to say we took back the wedding band and are going to a local family owned jeweler that offered a much less rate for what we need. I don’t recommend this place if customer service is important. All they care about is the $$$.
i have bought several things there, and have never had any problems, great service, and very informative
Just another crappy mall jewelry store. I bought a ring from Kay for my girlfriend with the warranty that was almost the cost of the ring. The gemstone fell out once in a while and they would repair it.. Until recently, the gem stone fell out and they refused to repair it because it was "out of inspection". What a load of crap.
Kay Jewelers is a US Jewelry Store based in Erie, Pennsylvania. Kay Jewelers is located at 503 Millcreek Mall, Erie, PA 16565, USA.
Please contact with Kay Jewelers using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Kay Jewelers opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Jewelry Store in Erie