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Stayed at this hotel two weeks ago over a weekend and loved it. It's located in an area very close to shops and restaurants. The public areas and rooms were very clean. The staff very friendly and welcoming. I would stay here again and highly recommend it to my friends and family.
Stayed here for 3 weeks on business/training. Very nice accommodations. My room(s) were clean, comfortable and well set up. Continental breakfast each morning was great. Staff was courteous & knowledgeable. Within walking distance of numerous restaurants and not far from drive to places. Mill Creek Mall handy. Rates were good.
November of 2016 we stayed in a king whirlpool suite at the Erie location. After noticing MANY small live insects in and around the whirlpool tub and on the floor we notified the front desk. Long story short , we were given a (complimentary overnight stay) as their shoddy attempt to alleviate this situation. No room change, nothing, just a piece of paper that obviously means nothing. This complimentary stay was valid for a year and after several failed attempts to use this via contacting the manager (according to the directions on the paper) it is now expired. We received every excuse as to why we couldn’t use this for that particular date so in a week or two we would try again to be given another justification as to why we would not be given a room. When the certificate was about to expire, we booked a room ourselves online after calling and being told once again that “no rooms are available “. We notified the manager that we found a room online and booked it and wished to use the complimentary stay. Guess what the manager said? Yep...we cannot accept that complimentary stay and you will be responsible for payment. Inadequate management, not to mention the plethora of insects =will not stay again.
We were greeted by Dawn who was super nice at the front desk. Clean room. Fantastic hotel. Highly recommend staying here! :D
My hubby stayed here for 2 weeks and I joined him for the last 2 days. Very nice, well run hotel. Great breakfast options. Would come back again.
Springhill Suites By Marriott Erie is a US Lodging based in Erie, Pennsylvania. Springhill Suites By Marriott Erie is located at 2087 Interchange Rd, Erie, PA 16509, USA.
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