I've worked in customer service and understand that we're all human and we all have bad days, but because of this experience, I've since found a different place to print materials.
If you can't find it anywhere else... You will find it at Office Max ....although a little pricey.
Bought the floor computer, left it with a employee profile so you cant be the administrator of your own computer...just dumb.
I would of given 5 stars but their windows are filthy and when I complained to an employee in the print shop about it, they could care less... went back a month later, same filthy windows!
Really terrible customer service. I went in to get something printed. There were at least 4 people working behind the counter & after approaching the desk I waited for a couple minutes before anyone acknowledged me. When the woman eventually came over to help me, she was rude and seemed really confused about what I was printing. I didn't think I was printing anything complicated. The PDFs were formatted to print on 8.5x11 paper.
Great customer service!! Had a few issues with a newer laptop I had purchased and they went above and beyond to make everything right. Very polite,friendly, and helpful. As a costumer I couldnt be more happy.
Awsome customer service from the moment you walk in the door, the manager Dan has always treated us fair.
Officemax is a US Electronics Store based in Erie, Pennsylvania. Officemax is located at 905 Millcreek Plaza Erie, Erie, PA 16565, USA.
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